Privacy Policy

Protecting your Personal Information

The Site is operated by ActiveQuote Health Ltd. In this privacy statement, "our", "we" and "us" refer to ActiveQuote Health Ltd.

By submitting any information about you and other people to this website, you and they consent to its use as set out in this Privacy Policy. Please therefore take the time to read the Privacy Policy carefully.

Your "personal information" means any information that you have given to us, or third parties, in connection with a service or product offered whether through use of this web site, by phone or in writing.

We only ask for your personal information on pages which are secured using the industry standard Secure Sockets Layer (SSL) technology which encrypts all the data that you type in before transmitting across the Internet to us. Confirmation of this is provided in your web browser by the presence of a padlock symbol, the location of which varies depending on which browser you have. We store your information in a secure location which can only be accessed by authorised personnel and we never copy information onto portable media such as CD-ROMs, DVDs, floppy disks, flash cards etc.

We may make changes to this privacy statement from time to time. Such changes will be effective from the time they appear on the Site. Therefore, you should remember to check this privacy statement when visiting the Site.

How we use your information and who we share it with

Your privacy is important to us. We will use your information to manage and facilitate your use of our services, your relationship with us, statistical analysis, staff training and system testing.

This may include disclosing your information to our insurance partners.

All personal information supplied by you will be treated in confidence by us and will not be disclosed to any third parties except where your consent has been received or where required by a government or law enforcement agency. In order to provide you with products and services this information will be held in our data systems or the data systems of our insurance partners.

We will not transfer your information to other countries. We will only pass on your information to the insurers we work with. You should consult those insurers privacy policy before entering into a contract of insurance.

Use of your Personal Information

When you buy a product or service through us, you will have a policy document relating to that product or service. If there is any conflict between the terms of this privacy statement and those of the specific privacy statement that applies to a particular product, then the terms of the latter will prevail.

This document should be shown to anyone else who is covered by, or are party to, any services or policies you buy from us.

Collection of Information

We collect information strictly in accordance with the Data Protection Act. When we collect personal information directly from you, if you ask for a quote or choose to purchase a product or service from us we will do our best to ensure that information is kept up to date and accurate. Please assist us in this by advising us of any changes as soon as possible.

Disclosure of your information to a third party will only be made where it is necessary for the performance of an agreement we have with you and:

Enhancements in technology may result in changes in the way we view, record and use your personal information. If we think the changes could be to your disadvantage, we will advise you, by email and by posting a notice of amendment on the Site, at least 30 days before the changes become effective. If you then continue to use a service or product for a further 60 days we will assume you have consented to the changes.

Use of Personal Information for Marketing Purposes

We will keep you informed by e-mail about products or services that you have purchased. We may also occasionally send you e-mail information with news or about other products and services that we believe could be of use to you. In these e-mails we will include a clear and easy method for you to opt out of receiving similar e-mails in the future.

Sensitive Personal Information

To provide you with some of our products or services, we may need to collect and process sensitive personal information about your health and about the health of the other persons you have requested to be a party to the service or product. We will only use sensitive personal data for the specific purpose for which you provide it. Please ensure that you only provide us with sensitive information about other people with their express agreement.

Cookies

A cookie is a piece of information stored on the hard drive of a computer by a web server to enhance and simplify a website user's experience by identifying a user if he or she has previously accessed that website. Cookies are commonly used on the Internet and cannot harm a user's computer system. You can find out more about the way cookies work on http://en.wikipedia.org/wiki/HTTP_cookie.

The cookies used on the Site do not include any information that others could read and understand about you, such as your name, and they contain no personal information about you.

You may set your browser to decline cookies however this site will not work if you do so.

Income-Protection.co.uk is a trading style of ActiveQuote Health Ltd registered in England & Wales company number 6765845. ActiveQuote Health Ltd, 1st Floor, Cambrian Buildings, Mount Stuart Square, Cardiff Bay, CF10 5FL. Authorised and Regulated by the Financial Services Authority (FSA) number 501109.